Effective Date: 1/2/2025
Introduction
1.1 FlyBamrofem (“the Company”, “we”, “us”, “our”) provides travel-related services, including flight bookings, hotel reservations, and tour packages.
1.2 These Terms and Conditions (“Terms”) govern the use of our services, including our website, social media, and any other platforms we may use.
1.3 By using our services, you (“the Customer”, “you”, “your”) agree to be bound by these Terms.
Payment Terms
2.1 All payments must be made in the currency specified by us.
2.2 We accept various payment methods, including bank transfers, and online payment gateways (PayPal).
2.3 Payment for our services must be made in full before the service is rendered.
2.4 We reserve the right to cancel or suspend any booking or service if payment is not received in full.
Refund and Cancellation Policy
3.1 All refunds and cancellations are subject to the specific policies of the airlines, hotels, and other service providers we work with.
3.2 We will process refunds and cancellations in accordance with these policies and our own internal procedures.
3.3 Refunds may take up to 14 Working Days to process.
3.4 Cancellation fees may apply, depending on the specific service and provider.
Liability and Indemnity
4.1 We shall not be liable for any damages, losses, or expenses arising from:
- Any failure or delay in providing our services;
- Any errors or omissions in our website or marketing materials;
- Any unforeseen circumstances beyond our control.
4.2 You agree to indemnify and hold us harmless against any claims, demands, or damages arising from your use of our services.
Governing Law and Jurisdiction
5.1 These Terms shall be governed by and construed in accordance with the laws of South Africa.
5.2 Any disputes arising from these Terms shall be resolved through Negotiation: The parties will attempt to resolve the dispute through direct negotiation, Litigation: The dispute will be resolved through court proceedings in the South Africa High Court
Changes to Terms
6.1 We reserve the right to modify or update these Terms at any time.
6.2 Changes to these Terms will be effective immediately upon posting on our website.
Entire Agreement
7.1 These Terms constitute the entire agreement between you and us regarding the use of our services.
7.2 These Terms supersede all prior or contemporaneous agreements, whether written or oral.
Contact Us
8.1 If you have any questions or concerns about these Terms, please contact us at:
- Email: info@flybamrofem.com
- Phone: +27 62 277 2044
- Address: 100 barlum street, Lotus Gardens Pretoria West, South Africa
By using our services, you acknowledge that you have read, understood, and agree to be bound by these Terms.
Note: This is a sample and should be reviewed and customized according to your company’s specific needs and local laws. It’s recommended to consult with a lawyer to ensure compliance with relevant regulations.